Shipping & Delivery

Australian Customers

All orders placed on APDX.com.au will be shipped complimentary via Startrack Courier or via Armed Courier. Dependant on the value of the order. This service includes:

- Tracking Number: fully trackable via the designated courier's website.
- Full Insurance: the package is fully insured based on the order value.
- Signature Required: The customer or a representative must be available at the time of delivery to sign.

If no one is available at the time of delivery, the package will be rebooked for delivery or held at your local Australia Post Depot.

Estimated timeframe for delivery: 1 business day (Capitol cities & large metros) up to 1 week (regional)

International Customers

All orders placed on APDX.com.au will be shipped complimentary via FedEx or via Armed Courier. Dependant on the value of the order. This service includes:

- Tracking Number: fully trackable via the designated courier's website.
- Full Insurance: the package is fully insured based on the order value.
- Signature Required: The customer or a representative must be available at the time of delivery to sign.

If no one is available at the time of delivery, the package will be rebooked for a nominal fee issued by the delivery agent.

APDX is not liable for any VAT, customs duties, import taxes or surcharges levied by the Buyer's country. This will be the sole responsibility of the Buyer.

Estimated timeframe for delivery: 48 hours to 2 weeks (dependant on the foreign country)

Australian Customers

All orders placed on APDX.com.au will be shipped complimentary via Startrack Courier or via Armed Courier. Dependant on the value of the order. This service includes:

- Tracking Number: fully trackable via the designated courier's website.
- Full Insurance: the package is fully insured based on the order value.
- Signature Required: The customer or a representative must be available at the time of delivery to sign.

If no one is available at the time of delivery, the package will be rebooked for delivery or held at your local Australia Post Depot.

Estimated timeframe for delivery: 1 business day (Capitol cities & large metros) up to 1 week (regional)

International Customers

All orders placed on APDX.com.au will be shipped complimentary via FedEx or via Armed Courier. Dependant on the value of the order. This service includes:

- Tracking Number: fully trackable via the designated courier's website.
- Full Insurance: the package is fully insured based on the order value.
- Signature Required: The customer or a representative must be available at the time of delivery to sign.

If no one is available at the time of delivery, the package will be rebooked for a nominal fee issued by the delivery agent.

APDX is not liable for any VAT, customs duties, import taxes or surcharges levied by the Buyer's country. This will be the sole responsibility of the Buyer.

Estimated timeframe for delivery: 48 hours to 2 weeks (dependant on the foreign country)

Additional Information

There will be a 1-3 business day processing time after full payment before your order is shipped.

An order must be fully paid before shipment.

Shipments cannot be made to PO Boxes or Parcel Lockers.

There may be delays in shipping times due to factors uncontrollable by APDX. Please contact the relevant courier to get more information. We will do our best to facilitate a quick and speedy delivery within our means.

Please note that some countries may prohibit the importation of diamonds. Therefore, its best to check with your customs authority before purchasing.

If you do have any further questions, please visit our Contact Us page and send an enquiry.